Overview
PowerBuild Systems ('Company', 'we', 'our') respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website, telephone system, AI receptionist, SMS messaging, email communications and in-person interactions.

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Information We Collect
Name, phone number, email address, service address, project details, photos voluntarily provided, appointment information, billing information, call recordings and AI-generated conversation summaries where applicable.

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How We Use Information
To respond to inquiries, prepare estimates, schedule appointments, perform electrical services, send project updates, communicate by phone, SMS and email, improve customer service, prevent fraud and comply with legal obligations.

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SMS Privacy
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Mobile phone numbers and SMS consent are never sold or shared with third parties or affiliates for their own marketing purposes.

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Retention
Information is retained only as long as reasonably necessary for business, legal and accounting purposes.

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Security
Reasonable administrative, technical and organizational safeguards are used to protect customer information.

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Contact
pbs.knoxville@gmail.com
+1 (865) 378-7272
https://powerbuildsystems.com

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